CCleaner Reviews

CCleaner has an overall rating of 1.8 based on 22 reviews. Customer feedback on CCleaner is mixed.

1.8/5.0

22 reviews

5 Stars

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4

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2

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1 Star

14

All CCleaner Reviews (22)
carla1971
May 23, 2026
"I tried using this driver updater on..."
I tried using this driver updater on my laptop, and after running it, my audio stopped working completely. I spent extra time trying to figure out what went wrong, which was really frustrating. based on my experience, I wouldn’t use it again.
MarcoShaver_17
May 16, 2026
"Keeps crashing on my older laptop"
I got it installed without any trouble, but on my older Windows laptop it just keeps crashing. i feel like they should’ve made it clearer if older devices aren’t really supported, because I wasted a bunch of time trying to get it to work...
LOVE
May 07, 2026
"Refund process was frustrating, though it worked out in the end"
I’ve used CCleaner before and the product itself was okay for me, so I expected the refund process to be straightforward. Unfortunately, it ended up taking way too much chasing. Support was slow to reply, and when they did, it felt like I kept getting the same generic message instead of a clear answer. it started to feel like they were hoping I’d just give up. To be fair, it did eventually get sorted, but the whole experience with ccleaner.com left me disappointed.
AdamNorthup
April 25, 2026
"Browser cleanup didn’t really do what it promised"
I tried using the browser cleanup feature, but it didn’t actually clear everything like I expected. The cookies were still sitting there afterward, which was frustrating. On top of that, it feels like the terms keep changing, so it’s hard to know what you’re actually getting or what the tool is supposed to cover anymore.
Michael.scott
April 14, 2026
"Canceling the subscription is way harder than it should be"
I was just trying to cancel my CCleaner subscription, and somehow it turned into this whole runaround. The account page kept sending me in circles, and I couldn’t find a clear cancel button anywhere.

I ended up getting charged again before I finally got it sorted, which was really frustrating. It’s not even about that one charge as much as it is about how unnecessarily difficult the whole process felt. Support took a while to respond too, and the replies didn’t really help much.

The software itself is fine, but managing the subscription was a mess. After dealing with that, I don’t see myself using it again.
James_roszel92
April 11, 2026
"Free version feels restricted"
It works fine for the basics, but I couldn’t help feeling like most of the actually useful features are kept behind the paid plan on purpose to nudge you into upgrading. Maybe that’s just the business model, but it made the free version feel more like a teaser than something you can really use. A bit frustrating.
barry_Mcgee92
March 23, 2026
"Laptop feels a bit quicker now"
I tried CCleaner because my laptop had been feeling sluggish. It found and cleared out a lot of junk, and startup does seem faster now. It didn’t magically fix everything, but it definitely helped a bit
jodi_Thoennes84
March 10, 2026
"Works Fine, Just Slower Than I Like"
It did find the stuff it was supposed to, so I can’t really complain too much. But I’ll admit I’m impatient with scans, and this one felt longer than I expected. Not a bad experience overall, just a bit slow for my taste.
robert1975
March 03, 2026
"Registry cleaning always feels a bit risky"
I mainly tried CCleaner for the registry cleaner, but it made me nervous. It found a ton of so-called issues, and after I fixed them, one of my apps started acting strange. Maybe I should’ve backed everything up better, but this kind of thing always feels too risky for regular people. It’s not a terrible tool, I just think it needs much clearer warnings before you mess with stuff like that.
dianne-Soares
March 01, 2026
"Setup was more frustrating than it needed to be"
I tried installing ccleaner, but the setup process was a mess. There were too many popups and extra options I never asked for, and it made the whole thing feel way more annoying than it should’ve been. It took longer than expected, and I ended up giving up before I even got to use it. This feels like a preventable issue if the installer was just kept simple.
david.Woolsey
February 26, 2026
"Support feels like talking to a wall"
I had an issue with my CCleaner account and reached out to support thinking it would be a quick fix. Instead, I waited days just to get a very basic reply that didn’t really answer my question at all. It felt like some canned response, not like an actual person had read what I wrote.
I sent more details back and then heard absolutely nothing. No update, no proper help, and no way to just talk to a real human and get it sorted. It’s really frustrating when you’ve paid for something and still can’t get a simple answer from an actual person.
BRADY
February 18, 2026
"I tried CCleaner because I was hoping it..."
I tried CCleaner because I was hoping it would quickly clear out junk and make my laptop run better, but it hardly found anything. I ran it, waited for it to do its thing, and my laptop felt exactly the same afterward. I even checked my storage and barely any space was freed up. I don’t have the patience to mess around with stuff that doesn’t actually help, so yeah, disappointing
lillian.Bell
February 03, 2026
"I tried the paid version, but it kind..."
I tried the paid version, but it kind of feels pointless. The extra features are there, sure, but they don’t really add much in actual use. Like, you pay more and expect something noticeably better, but it’s just not enough to justify it for me.
EmilyBowling_63
January 30, 2026
"Used to be simple, now it nags too much"
I used to like this because it was a quick, simple way to clean up my PC, but lately it feels like every time I open it there’s another popup, warning, or upgrade offer pushing the paid version. It gets annoying fast and feels a bit sneaky. If you’re just looking for a basic cleaner without constant ads, I’d say maybe look around for other options before installing this one. I ended up uninstalling it.
Lena_page81
January 25, 2026
"CCleaner itself works fine, but the auto-renewal really..."
CCleaner itself works fine, but the auto-renewal really annoyed me. I don’t remember it being made clear when I first paid, and then I got charged again later. Maybe it was buried somewhere in the fine print, but I shouldn’t have to dig around like I’m doing paperwork just to understand what I’m signing up for. Cancelling wasn’t exactly simple either, so that was more hassle I didn’t want. Not a bad product overall, but the billing side feels a bit sneaky.
cheryl1980
January 18, 2026
"I tried using ccleaner, and it just felt..."
I tried using ccleaner, and it just felt like a mess to me. Right when I was in the middle of trying to get my computer cleaned up quickly, it kept throwing popups and settings at me, which was terrible timing and made the whole thing more annoying.

For a program that’s supposed to make things easier, I ended up more confused than when I started. I wasn’t sure what I should click or leave alone, so after messing with it for a short time, I deleted it. Just not user friendly for me.
hello_andy151
January 06, 2026
"I don’t really trust it anymore"
I used to really trust CCleaner, but lately I just don’t feel great having it on my PC. There are too many popups, the updates feel kind of confusing, and I’m never really sure what data it’s trying to access. I ended up uninstalling it. it’s just not worth the worry for me.
leslie-Lehman
January 02, 2026
"Makes Me Feel Way Less Exposed Online"
I mostly use ccleaner after I’ve been browsing to wipe out cookies and trackers, it gives me such a huge sense of relief. Like, I know it’s not some magical invisibility cloak, but it makes me feel a million times better knowing that junk isn’t just sitting there. It’s easy to use and pretty much does exactly what I need. The only thing that drives me a little crazy is the popups inside the app, but for quick privacy cleanups, it’s been solid for me.
jamesmassengale7831
December 29, 2025
"Price is getting a bit much"
I used to think it was worth it, but the price feels way too high now. It’s kind of hard to justify paying that much anymore, lol.
MadelineGuerin_24
December 27, 2025
"I used to think CCleaner was..."
I used to think CCleaner was decent, but lately it’s been more annoying than helpful. It froze on me twice while running scans, and another time it just shut itself down before it even finished, which is exactly the kind of thing that makes me not want to rely on it.
What really bothers me is that it’ll say it fixed things, but then the same problems are still there afterward. Maybe it works fine for some people, but my experience has mostly been frustration, and I don’t really trust it anymore.

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